These are just some of the letters and comments we have received from residents’ families regarding the care received at a our care homes. We have withheld their names for data protection reasons.

  • My family and I are really impressed with the care given to Dad. The staff are caring, always on hand to help anyone and answer any problems we may have. It is a very happy home, with staff and residents always smiling.

  • Overall a good feeling from staff to relatives, nice atmosphere and staff are really good to talk too and helpful.

  • We would like to thank Mayfield management team for their understanding in my sister’s particular case. They have been very supportive to us as a family.

  • Keep on doing what you do now. Much appreciated by my family. Huge thanks to all the staff who care for my Mum.

  • Just to say thank you for caring for my Mum. You are all doing a great job. I found looking after Mum at home very stressful as she would take advantage of me. Now I have the chance to relax and know she is happy and well fare for. Thank you.

  • It’s good to see staff talking, sitting with residents when they are not actually caring for them.

  • It is a home, not a show house.

  • I am very happy with the care for my Dad, I wish I had brought him here before, because he seems a lot happier in himself. It\’s so nice to see him well care for and he has a lovely bright room, nice and clean. Thank you to all your staff for the good care of my Dad.