These are just some of the letters and comments we have received from residents’ families regarding the care received at a our care homes. We have withheld their names for data protection reasons.
My family and I are really impressed with the care given to Dad. The staff are caring, always on hand to help anyone and answer any problems we may have. It is a very happy home, with staff and residents always smiling.
Overall a good feeling from staff to relatives, nice atmosphere and staff are really good to talk too and helpful.
We would like to thank Mayfield management team for their understanding in my sister’s particular case. They have been very supportive to us as a family.
Keep on doing what you do now. Much appreciated by my family. Huge thanks to all the staff who care for my Mum.
Just to say thank you for caring for my Mum. You are all doing a great job. I found looking after Mum at home very stressful as she would take advantage of me. Now I have the chance to relax and know she is happy and well fare for. Thank you.
It’s good to see staff talking, sitting with residents when they are not actually caring for them.
It is a home, not a show house.
Everyone of the staff in Samuel Hobson House take care of my husband far, far better than I could do at home.
I am very happy with the care for my Dad, I wish I had brought him here before, because he seems a lot happier in himself. It’s so nice to see him well care for and he has a lovely bright room, nice and clean. Thank you to all your staff for the good care of my Dad.